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Services:

here you will find information on the services I provide

 

*INTRODUCTION*

Are you looking for the cheapest way to service your computer?

You have come to the right place and person. I can service your home computer, home office computer, and/or your small business computer systems.

The services I provide can be performed at your site or at mine depending on what you choose. All services performed are charged on an hourly basis (charges are listed below). If your service requires parts1 I can get the parts, but will charge you a small 5-10% markup (can be negotiated) on them for the run and time. There are several advantages of me getting the parts instead of you:

1. You don’t have to setup a time to go shopping for the parts.
2. I will get the best parts for the cheapest prices for you (I have contracts with some computer retail stores).
3. The parts will be covered in the 30 day warranty that I provide plus the  manufactures warranty.
4. I will get the exact parts and there will be no room for misunderstands, so your job will be done quicker.
5. For updates/upgrades, I can determine which brand/model is best or efficient.
6. I will put the hardware and/or software through some tests to make sure they will work for you.
7. You will be covered for all parts I get.

If you supply the parts then there is no need for the markup. When you service your
computer with me, I will give you a free 30 day warranty on all parts (only on the parts I purchase) and labor serviced, repaired, and/or replaced. This means that if anything goes wrong (problem must be related to the service) during that first 30 days after the service, I will fix it for free (even if I have to buy additional parts).

Notes: Parts include Hardware, Software, Special Tools



*MY EXPERIENCES*

I have three (4) years on-hand experience working with the local City Hall MIS department, dealing with most of these services. I also have a lot of personal experiences for all of these of over 7 years. I built my own personal computer from scratch and it has been working perfectly for me.


*MY SERVICES AND CHARGES*

Charges for each service will be negotiated on a flat rate basis. Charges are based on the labor hours required, parts prices (if needed), and the type of service required. You can also get free services if you have me do certain work for you.

Computer Repair Stores/Vendors charge close to $100 or even more just for the initial
inspection. They charge between $40-$80 per hour for labor. Then all this plus the price of parts (and they don't shop and get you the best price either) plus they might add up to a 20% - 30% markup for getting the parts.

But with me you only pay a fraction of that amount.

List of Services that I Provide:

- PC Repair - General repair of unknown problem
- Operating System Installation - Installing/Upgrading your operating system. Also includes Un-installation/Repair of your operating system.
- Software Installation - Installing/Upgrading your software. Also includes
Un-installation/Repair of software.
- Hardware Installation/Un-installation - Installing hardware that you bought or removing old hardware.
- Hardware/Software Upgrades - Looking at your current hardware/software then determining the proper upgrades and then performing the upgrades.
- Building Your Custom Computer Systems - Building a computer system from your
specifications from scratch.
- Virus Removal - Removing viruses from your computer.
- Troubleshooting - Finding the source of the problem.
- Data Recovery/Backup/Transfer - Recovering lost data, backing up important data, and transferring data between different computers.
- Small Visual Basic Programming Projects - Simple programs that automate the tasks you want performed for you on your computer.
- Personal Website Design - Can create your website (look at this one as an example).

* I can also custom build a computer to fit your needs.
* Programming Projects are for small programs on special requests and cost differ from the rates listed on this page.
* I have special software for recovering lost data files (all data recovery is not guaranteed).

I can also setup Preventative Maintenance Inspection programs to prevent future break downs, for regular updates, upgrades, regular cleanup, tune-up, virus updates/cleanup, and to keep your computer running smoothly.



*PAYMENT METHODS AND OPTIONS*

All billing will be done on paper and/or maybe by email. If service is schedule at your site, at least 10% or $25 (which ever is higher) of down payment must be received on or before scheduled service date and time. If it is scheduled to be serviced at my site, then no down payment is required. When the work has complete you will be contacted to the point-of-contact of your choice and you can then pay and pick up you system.

I accept Cash, Personal Checks (ID & Phone # required), Money Orders, and Cashiers Checks.  Other methods of payment can be negotiated. I might be able to accept Debit or Credit card payments through Paypal if necessary.

So email me know to get a free estimate and a discount on your very first service.

 
Webmaster: Vikram V. Chand  
Email: vvc1681-site@yahoo.com